Jio complaint: We wanted to cancel our jio

We wanted to cancel our jio fiber connection and put in a request to do the same as we had to relocate to Bangalore from New Delhi. The representative told us to deposit the router and set top box at a physical jio store. The ‘Run Diagnostics’ feature enables you to raise a Service Request so that our Field Engineer can fix it at the earliest. To provide your feedback, suggestions or requests on JioChat, follow the below mentioned steps: Tap on 3-dot Menu on the ‘Chats’ tab, this will open a drop down. Now tap on ‘Settings’ and then select ‘Help’. Select ‘Feedback’ and share your valuable inputs. Need Help? Try our Live Chat for one-on-one help, we'll help answer your question and find the best solution to troubleshoot your problem.