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Once, in a time before nearly everyone had access to the Internet in the palms of their hands, it was common to begin business correspondence with the salutation To Whom It May Concern . But times have changed. We’ll take a look at whether you should use To Whom It May Concern , explore a few alternatives, and talk about the only type of correspondence where this greeting is still acceptable. Writing a formal letter? Get our 2025 guide on " To Whom It May Concern ," its alternatives, including its proper usage, when to use it, and a variety of letter samples. How to format a ' To Whom It May Concern ' letter from start to finish " To Whom It May Concern " is a polite, formal way to open a business letter or email to someone when you don't know their name. Not sure the proper way to write this... Learn when and how to use the phrase ' To Whom It May Concern ' effectively in formal correspondence. This article provides guidelines, examples, and alternatives to enhance your professional communication.